Support

How to get help with Rootsy

If you need help using Rootsy, support with your account, or want to report a problem, please contact us and we will point you in the right direction.

Support email: woof@lifeofrileybakery.co.uk

We can help with:

• Account access and sign-in issues
• Questions about logging meals, symptoms, medication, and environmental exposures
• Problems with reports, sharing, or Vet handovers, including the printable report and read-only shared link
• General feedback about the app

Rootsy is a tracking tool and does not replace veterinary advice. If your dog is unwell or you are worried about urgent symptoms, please contact your Vet directly.

Helpful links: Rootsy app · Privacy policy